Fulton County continues its efforts to reach
out to constituents about providing the best possible service to our community.
This means we are asking residents to participate in an online survey. The
survey is part of a county-wide customer service initiative in conjunction with
the Ken Blanchard Companies' Legendary Service Model.
The program seeks to work and
train 1,500 front-line employees starting in May 2016. The data gathered in
this survey will capture citizen's perceptions of Fulton County services prior
to the start of training efforts.
The County is seeking information on County
services from the constituents who use them. From the patrons that check out
materials at Fulton County libraries to those who request assistance from one of
the County's public safety agencies to taxpayers who deal with County staff to
fund these activities, residents will evaluate how customer service should be
provided by Fulton County. What do you think about our customer
service? Click the link below to take the survey.
Take Fulton County Customer Service Survey The
survey will be followed up with another in 2017 to measure the impact of
customer service training.
For more information, visit Fulton County's
website at www.fultoncountyga.gov or connect with Fulton County government
on Twitter at @FultonInfo or Facebook at @fultoninfo.