Fulton County continues its efforts to reach out to constituents about providing the best possible service to our community. This means we are asking residents to participate in an online survey. The survey is part of a county-wide customer service initiative in conjunction with the Ken Blanchard Companies' Legendary Service Model.
The program seeks to work and train 1,500 front-line employees starting in May 2016. The data gathered in this survey will capture citizen's perceptions of Fulton County services prior to the start of training efforts.
The County is seeking information on County services from the constituents who use them. From the patrons that check out materials at Fulton County libraries to those who request assistance from one of the County's public safety agencies to taxpayers who deal with County staff to fund these activities, residents will evaluate how customer service should be provided by Fulton County. What do you think about our customer service? Click the link below to take the survey.
Take Fulton County Customer Service Survey The survey will be followed up with another in 2017 to measure the impact of customer service training.
For more information, visit Fulton County's website at www.fultoncountyga.gov or connect with Fulton County government on Twitter at @FultonInfo or Facebook at @fultoninfo.